gb77's Privacy Policy
Your personal information is completely safe with us. This policy explains how gb77 collects, uses, and protects your information.
Table of Contents
1. Introduction & Scope of Policy
gb77 ("we", "our", or "platform") operates a trusted online casino and betting service for users in Bangladesh. We take the privacy of our users ("you" or "user") very seriously and are committed to keeping your personal information secure.
This Privacy Policy ("Policy") applies to the use of the gb77 website and all its services. This Policy explains what types of information we collect from you, how that information is used, who it is shared with, and what rights you have over your information.
By using gb77's services, you will be considered to have agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services and contact us with any questions.
2. What Information Is Collected
gb77 collects various types of information to operate its services smoothly. This information can be divided into two main categories:
2.1 Personally Identifiable Information
During account registration and verification, we collect the following information:
- Full name and date of birth
- Email address and mobile number
- Bangladeshi National Identity Card (NID) or passport number (for age and identity verification)
- bKash, Nagad, Rocket, or Upay account number or bank account details (for processing transactions)
- Address (if verification requires it)
2.2 Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device type
- Browser type and version
- Operating system information
- Login time and date
- Page visits, clicks, and session data
- Gaming activity history (bets, win/loss records)
- Transaction history (deposits and withdrawals)
3. How Information Is Collected
gb77 collects your information in the following ways:
3.1 Information Provided Directly
When you create an account on our platform, complete a transaction, contact customer support, or use any other service, you provide information to us directly. We collect this information consciously and on the basis of what you willingly provide.
3.2 Automatic Collection
When you visit our website, some information is collected automatically through cookies, web beacons, and similar technologies. This information is primarily used to improve the site's functionality and enhance the user experience.
3.3 Information Received from Third Parties
During the identity verification process, some information may be received through payment service providers (such as bKash, Nagad, Rocket, Upay, or banks) and fraud prevention services. This information is used solely for the purpose of account verification and security.
4. Purpose of Using Information
gb77 uses your information only for legitimate and necessary purposes. We use your information for the following reasons:
- Account Management: For creating, maintaining, and verifying your account.
- Service Delivery: To enable gaming services, betting, and other features.
- Transaction Processing: To complete deposits and withdrawals (via bKash, Nagad, Rocket, Upay, or bank transfer).
- Ensuring Security: To prevent fraud, money laundering, and other illegal activities.
- Customer Support: To provide 24/7 assistance via live chat and email.
- Responsible Gaming: To identify problematic gambling patterns and assist users.
- Platform Improvement: To analyze user experience and improve service quality.
- Legal Compliance: To comply with applicable laws and regulations.
- Communication: To notify you of important updates, policy changes, or security-related matters.
5. Sharing Information with Third Parties
We do not generally disclose your personal information externally. However, information may be shared in the specific circumstances listed below:
5.1 Payment Service Providers
The financial information required to process transactions is shared with the relevant payment service provider (bKash, Nagad, Rocket, Upay, or a bank). These third parties have their own privacy policies and manage information in accordance with their respective policies.
5.2 Identity Verification Services
As part of the KYC (Know Your Customer) process, approved third-party services may be used to verify your identity. Only the information necessary for verification is provided during this process.
5.3 Legal Requirements
Information may need to be disclosed to authorities due to a court order, judicial process, or other legal obligation. In such cases, we will provide only the minimum information necessary to fulfill the legal obligation.
5.4 Business Transfers
If gb77 undergoes a merger, acquisition, or asset sale, user information may be transferred. We will notify you in advance in such circumstances.
6. Cookies & Tracking Technologies
Cookies and similar technologies are used on the gb77 website. Cookies are small data files stored in your browser.
6.1 Types of Cookies We Use
- Essential Cookies: These are necessary for maintaining login sessions and the core functionality of the platform.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to analyze and improve website usage.
- Security Cookies: Used for fraud detection and prevention.
6.2 Cookie Controls
You can control cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the platform. Blocking essential cookies may make it impossible to log in or complete transactions.
7. Data Storage & Security
gb77 applies industry-standard security measures to keep your information safe. The key components of our security framework are described below:
7.1 Technical Safeguards
- SSL Encryption: All data transmission is secured with 256-bit SSL encryption.
- Secure Servers: Your information is stored in high-security data centers.
- Firewall & Intrusion Detection: Active monitoring systems are in place to prevent unauthorized access and cyberattacks.
- Two-Factor Authentication: Two-step verification is available to strengthen account security.
7.2 Data Retention Period
We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period for legal obligations, dispute resolution, or fraud prevention.
7.3 Response to Data Breaches
If a data breach occurs that may affect your personal information, we will notify you and the relevant authorities as quickly as possible. We will take immediate steps to minimize the impact and prevent recurrence.
8. Your Rights
As a user of gb77, you have the following rights regarding your personal information:
- Right to Access: You have the right to request to see what information we hold about you.
- Right to Rectification: If your information is incorrect or incomplete, you can request that it be corrected.
- Right to Erasure: In certain circumstances you can request that your personal information be deleted, though some information may be retained due to legal obligations.
- Right to Restrict Processing: In certain cases you can request that the processing of your information be restricted.
- Right to Data Portability: You can request to receive the information we hold about you in an organized, readable format.
- Right to Withdraw Consent: For information processed on the basis of consent, you can withdraw your consent at any time.
To exercise any of the rights listed above, contact us at [email protected]. We will process your request within a reasonable timeframe.
9. Privacy of Minors
gb77's services are strictly for individuals aged 21 or older. We do not knowingly collect or store information from any minor.
Age verification is mandatory during account registration. If we become aware that a minor is using our services, we will immediately close that account and delete all associated information.
If you believe a minor is using our platform, please notify us at [email protected].
10. Policy Changes
gb77 reserves the right to update this Privacy Policy from time to time. If any significant changes are made to the Policy, we will notify you in the following ways:
- By publishing a special notice on the website
- By sending a notice to your registered email address
- By updating the "Last Updated" date at the top of this page
Continued use of our services after a policy change will be considered acceptance of the revised policy. We recommend that you visit this page regularly.
11. Contact
For any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: [email protected]
Live Chat: Available 24/7 (in Bengali and English)
We will respond to your request as quickly as possible.
For more information about responsible gaming or setting account limits, please visit our Responsible Gaming page.
To learn more about our terms of service, please read the Terms & Conditions page.